Change starts from knowing what’s not working and harming. It creates awareness to make your next decision in life and business. In our fast-paced world, most people have their phones for easy browsing and checking emails, messages, and content. This is where cyber hackers seize the opportunity to spam and create email phishing and scamming to get your personal information. In the worst-case scenario, they can access your digital life. So, what’s the impact on companies and organizations when things like these happen? First, they’ll pretend to be your company, like banks, your trusted online store, or in any way they can pretend to be your company in exchange for the trust of your customers. Little did they know, it was only bait for them to get hooked and engage with phishing emails. Although, technically, your business is out of the picture, your name is still dragged and used. The better way to resolve this issue is to be proactive and help the customers with how to report, where to report, and what kind of help you can offer them to some extent.   

Also read: ManageEngine’s Best Practices for Cybersecurity   

Meanwhile, customers should always be vigilant. Read emails never and adequately click a link you have a second doubt about.  “Phishing is when criminals use fake emails, social media posts, or direct messages with the goal of luring you to click on a bad link or download a malicious attachment. If you click on a phishing link or file, you can hand over your personal information to the cybercriminals. A phishing scheme can also install malware onto your device,” said the National Cybersecurity Alliance. “Some email platforms let you report phishing attempts. If you suspect an email is phishing for your information, it’s best to report it quickly. If the phishing message came to your work email, let your IT department know about the situation ASAP.”