Recent Job Openings

• Collaborate with the Optimization Team and in conceptualizing and development of new bundles and solutions.
• Analyze and assess existing business systems and procedures.
• Assist in the definition, development, and documentation of the solution’s business requirements, objectives, deliverables, and specifications on a project-by-project basis.
• Assist in defining solution development project plans, including scoping, scheduling, and implementation.
• Contributes to and may lead programming projects from requirements definition through implementation and support, following steps outlined in Agile or other designated development methodology.
• Identifying areas for modification in existing programs and subsequently developing these modifications

• College Graduate of IT Related Courses, Computer Science, Computer Engineer

• Java or Python Certification is preferred but is not mandatory.
• Proven hands-on experience in designing and developing applications using Java EE platforms
• Object-Oriented Analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc)
• Excellent knowledge of Relational Databases, SQL technologies (Hibernate, SQL Queries – Inner Outer Joins, Group By, Having; Stored Procedures; Triggers; Cursors)
• Java Web (MVC, JSP/Servlets, one JavaScript web framework)
• Web Services (REST services, Spring REST Template, SOAP, 3rd party APIs)
• Domain knowledge (one or more of Finance, Manufacturing, Distribution, Retail, Telecommunications, Technology)

• Must have at least 5 years of work experience in systems development
• Experience on Agile processes and other software development methodologies
• Experience in business process and data mapping

• Initiates communication with prospective customers, partners, and partner’s customers and collates detailed information to determine if their technical and business requirements is met by ITG ITM Technology solutions; presents ITM solutions to prospect customers with standard alone, unified, and integrated solutions.
• Conducts solution presentation, solution demonstration and attends conference events.
• Sets the tone and direction of companies’ technology; Structures and produces compelling sales proposals and technical documentation, outlining the business benefits to the client.
• Conducts PoC/PoV and creates/fulfills ToR or the same for customers as necessary to complete the quote or proposal.
• Conducts ITM solutions technical training to ITG and Partners for customers, when needed
• Creates System Requirement Specifications or Technical Documentation as needed to fulfill the sales quotation or proposal.
• Initiate, coordinates and escalates feedback and issues to Regional Technology Manager with identified possible solutions.
• Supports and creates Marketing Team’s product/solution contents; collaborates with the Marketing Team in producing collaterals and production/ solution competitor research.
• Provides the needed monthly, quarterly and annual reports of the following:
  • Qualified Leads and Completed Tasks
  • Lost/ Won opportunities
  • Service Efficiency and Utilization
• Monitors and assesses technology updates and releases; Identifies, accesses and investigates high risk, high return technologies possessing potential application within existing businesses or for creating new businesses
• Coordinates with the implementation / project team the customer requirements to ensure a smooth transition from Sales to Service Delivery.
• Identifies and assigns an internal or external(partner) workforce that has corresponding skill sets to meet the customer requirement.
• Assists the Service Desk Team for support structure, service level agreements and technical support requirements.
• Fulfills required service by the clients in the absence of the Technical Sales Officer; assists and guides the Head of Support in terms of decision-making and support fulfillment in the absence of ServiceDesk Engineer.

• Internal – Marketing Team, Service Operations, Regional Technical Manager
• External – Service Providers and Vendors, Clients.

• Must be graduate of Computer Engineering, Computer Science, or any IT- related position
• Must have the necessary certification for the service or product being handled
• Preferably with MBA

• Ability to translate requirements into technical specifications/design
• Ability to conduct design reviews with both user and technical personnel
• Highly developed presentation and report generation skills

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension – ability to listen and understand information and ideas presented through spoken words.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Instructing — Teaching others how to do something
• Coordination and Collaboration — adjusting actions in relation to others’ actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Negotiation — Bringing others together and trying to reconcile differences.
• Time Management — Managing one’s own time and the time of others.

• Preferably with at least five (5) years of related work experience in business development, sales and marketing

• Works with the Project Engineer in executing approve implementation plan and blueprint of the project.
• Prepares and executives the following:
  • System-related configuration
  • Internal and Externa Testing
  • User Acceptance Testing
  • Project Live Run
• Deploys project-related solutions and fixes during the project life cycle.
• Conducts the following activity during the project life cycle:
  • Training of clients
  • Business Review
  • Configuration
  • Data Migration
  • Onsite and offsite assistance
  • Project updates
• Ensures that the following documentations are in place:
  • Training Document
  • Business Process
  Requirement Documentation
  • Configuration Document
  • System Line-run Documentation
  • Project Closure
  • Minutes of the Meeting
  • Issue and Solution Logs
• Provides ongoing support for customer during implementation.
• Creates, modifies and releases ISO-related documents

• Internal – Team members
• External – Clients, Partners

• Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering, or any IT-related courses.

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension – ability to listen and understand information and ideas presented through spoken words.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination and Collaboration — adjusting actions in relation to others’ actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management — Managing one’s own time and the time of others. Ability to hit deadlines and finish projects based on committed timeline.
• Project Management – Ability to spearhead a project and allocate resources as needed in order to accomplish tasks within a specified and committed timeline.
• Mobility – ability to move around and travel as needed and required by the position.
• Attention to Detail – Ability to see minute details important to the task at hand.
• Design Thinking – Ability to see things from the perspective of the client and come up with problem solving approaches based on said perspective.

• Must have at least two (2) years of work experience in implementation of IT product, services or solutions with exposure to project documentation
• Must have a background on business processes standard practices.
• Preferably has worked in companies belonging to the following industries:
  • Manufacturing
  • Distribution
  • Retail
  • Banking and Finance
  • BPO
  • Telecommunication
  • Utilities
  • Public Service
  • Ecommerce

• Provide direct first level to second level of support to the clients, customers and employees pertaining to all products solutions and services of ITG
• Escalation point for dev and customization related issues
• Handle tickets and issues that will raised by the client and internal customers
• Attend to all requests coming via telephone, email, web or any other means
• Assist end-users (clients, customer or employees alike) to diagnose and resolve incidents as well as dealing with application maintenance and request for change
• Problem determination and resolution at level 1 and 2
• Receive and log incident reports and service requests
• Provide first to second level of support to end-users from contracted customer
• Reports recurrence of incidents of the same nature
• Tracks follow-ups and service deliveries of logged requests
• Performs configuration of supported devices and systems
• Performs service delivery of service requests
• Configuration change control liaison
• Provide access management
• Request status reporting and updates

• Ensure customer satisfaction
• Responses to client request, inquiries

• Coordinates with principal partners and Technical Managers for L3 & L4 technical support and management of incidents
• Ability to interpret schematics in order to determine the best solution to incidents and request for change

• Maintains cleanliness, orderliness and safety within the working environment
• Abides by the company’s policies and administrative procedures

• Participate and/or assist in company functions and programs
• Contribute to the improvement of the company’s objectives

• Must have at least one (1) year experience; fresh graduates with above scholastic records maybe considered
• Must have experience in technical support and help desk system is an advantage
• Must have good understanding of the business requirements

• Bachelor Degree in Computer Science, Information Technology, or Engineering.

• Technical aptitude and high degree of self-motivation to train and develop
• Basic skills in java and suite script
• Willing to be trained with interpersonal skills
• Knowledge in Netsuite functional

• Provides direct first level of support via telephone, email, web or any other means, such as:
  • Answering RFIs
  • App navigation
  • Onsite and remote assistance
  • Initial troubleshooting using the KB as reference
  • Password resets and ticket routing
  • Escalation to Level 2, 3 and principal when needed

• Monitors premium hours spent/ renewal of managed support and services.
Receives, logs and updates incident reports and service requests; reports recurrence of incidents of the same nature.
• Tracks follow-ups and service deliveries of logged requests.
• Configures and maintains of service desk system; provides access management.
• Coordinates with principal partners and Technical Managers for L3 and L4 technical support and management of incidents.
• Interprets schematics to determine the best solution to incidents and requests for change.

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension – ability to listen and understand information and ideas presented through spoken words.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination and Collaboration — adjusting actions in relation to others’ actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management — Managing one’s own time and the time of others. Ability to hit deadlines and finish projects based on committed timeline.

• Must have a degree in Engineering or any Computer Science-related courses

• Must have at one (1) of experience in a similar position, working for an IT services and solutions company.

Job Description

• People Management
  • Leads, coaches and mentors team members to ensure execution against performance targets.
  • Monitors and manages the reporting of mandated activities delivering consistency and achieving high sales performance targets and KPIs.
  • Maintains effective relationships with internal departments to ensure operational requirements are met in line with set schedules and deadlines.
  • Ensures consistent progression with an overall objective to win
• Strategic Initiatives
  • Understands the demands of the assigned industry and knows the products that best fit the needs of the industry.
  • Crafts programs/initiatives and strategies to attain the assigned sales target.
  • Manages the progression, conversion and reporting of all leads passed on to his/her assigned team/industry.
• Client Consultation
  • Leads opportunity development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources.
  • Manages and monitors new business pitches and conducts effective on-boarding of new clients.
  • Scopes different companies in various industries, understanding their operations and business needs.
  • Proactively assesses, clarifies and validates customer needs on an on-going basis
• Client Information and Awareness
  • Maintains and updates client records and updates, news and changes.
  • Communicates, monitors and ensures proper billing and accreditation procedures.
  • Works closely with technical support to ensure customer satisfaction and problem resolution.
• Reports Generation
  • Generates the following reports:
    • Pipeline and funnels updates
    • Annual and monthly reports
    • Business development reports
    • Profit and Loss Generation and Submission
    • Cost Analysis
    • Cost Benefit Analysis
• Organizational Alignment
  • Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
  • Enlists the support of technical specialists, implementation resources, service resources and other management resources, as needed.

• Must have a degree in any business-related courses

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension – ability to listen and understand information and ideas presented through spoken words.
• Negotiation – Ability to get the best deal for the client as well as for the Company.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination and Collaboration — adjusting actions in relation to others’ actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management — Managing one’s own time and the time of others. Ability to hit deadlines and finish projects based on a committed timeline.
• Financial Planning- Ability to understand and manage profit and loss reports, cost analysis reports and cost benefit analysis reports.

• Must have at least five (5) years of experience in a similar position, working for an IT services and solutions company.
• Must have at least two (2) years of experience handling a small team of no more than five (5) people
• Must have a proven track record in sales in a B2B industry.

• Sales & Account Management
  • Oversees and manages lead generation as well as nurturing of all current accounts.
  • Identifies and qualifies account opportunities. Converts leads to sales.
  • Monitors and manages account segmentation, industry identification and client communication.
  • If needed, conducts client presentations.
  • Collaborates with immediate head in the development of new businesses.
• Client Consultation
  • Conducts client problem/ needs analysis
  • Creates appropriate proposal based on the requirements of the client.
• Client Information and Awareness
  • Maintains and updates client records and updates, news and changes.
  • Communicates, monitors, and ensures proper billing and accreditation procedures.
• Reports Generation
  • Generates the following reports:
    • Pipeline and funnels updates
    • Annual and monthly reports
    • Profit and Loss Generation and Submission
• Organizational Alignment
  • Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
  • Enlists the support of technical specialists, implementation resources, service resources ad other management resources, as needed.
• Administrative Duties
  • Collaborates with the Admin Specialist in the completion of accreditation requirements.
  • Assists in Accounts Receivable in completion of needed paper works

• Must have a degree Information Technology, Computer Science, Computer Engineering, or any IT-related courses.
• Position may also consider graduates of Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension – ability to listen and understand information and ideas presented through spoken words.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination and Collaboration — adjusting actions in relation to others’ actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management — Managing one’s own time and the time of others. Ability to hit deadlines and finish projects based on a committed timeline.

• Must have at three (3) years of experience in a similar position, working for an IT services and solutions company or a managed services company.
• Must have a proven track record in sales in a B2B industry.
• Experience in handling finances ad working within specific timelines, an advantage.
• Must have extensive experience in conducting presentation and negotiating deals.
• Preferably with prior experience in the use of different CRM and various productivity tools.

Job Description

• Recommends new digital different tools and platforms and assisting on actual usage to make the team more efficient
• Leads in the maintenance and regularly updating online platforms to promote corporate brand and product awareness digitally- across all 4 regions
• Supervises digital engagements and communication with customers via digital platforms being managed by Digital Officers per territory
• Develops, implements, and monitors campaign budgets with Regional Digital Marketing Lead -SEM, boosting efforts – specific to the territory assigned
• Engages with different suppliers/agencies to secure additional coverage on the team’s operations
• Creates reports on marketing metrics, like engagement rates – across all 4 regions
• Keeps organized records of marketing metrics and results of past campaigns
• Assists in cross department initiatives involving digital tools and platforms
• Works with the team to brainstorm new and innovative growth strategies.

• Leads in the ideation and actual implementation of events, especially in digital coverage/ platforms
• Assists other marketing staff for their initiatives and or events upon request
• Assists in report creation and management for clear visibility of ROI and activities done by the department in all campaigns across all 4 regions
• Assists in finance monitoring across all 4 regions, and the regional finance expenses
• Assists the CMO in the operations of the Regional Marketing Office

• Assists in copywriting and proofreading content from Trade & Channel and Technical Marketing counterparts
• Identifies key topics and creates original content with guidance from CMO for the company in relation to the needs of the planned campaign/ target market
• Assists in creation of assets with the entire digital team across all 4 countries

• Participates and/or assist in company functions and programs
• Respects and ensures all assets of the company are in good working condition
• Maintains cleanliness, orderliness and safety within the working environment

• Knowledge of CRM tools and other productivity tools
• Strong verbal and written communication skills
• Team player, can handle multiple deadlines and tasks, can perform under tight deadlines
• Proven work experience as a Marketing Associate, Marketing Assistant or similar role in Digital Marketing Media Specialist
• Knowledge of marketing digital tools and techniques
• Has experience with SEO/SEM campaigns
• Solid computer skills, including MS Excel, Google Analytics and Google Adwords
• Strong analytical skills with a goal-oriented attitude
• Has basic copywriting skills
• Has basic knowledge and experience of Photoshop or other media editing software
• Familiarity with web design (HTML, CSS) and content management systems (WordPress/ Joomla)
• BS degree in Marketing, Digital media or relevant field

Job Description:
The Talent Acquisition Specialist (TAS) is responsible for sourcing, screening and
recommending candidates for the open positions as well as onboarding new hires. TAS
will identify opportunities to build applicant pools, establish trust and partnerships with
the hiring managers, identify potential “fit” through effective interviewing and testing,
effectively administer the interviewing and onboarding process, and ensure a positive
new hire experience. Developing and executing recruitment plans and strategies are
primary responsibilities to ensure hiring goals are met with the best possible talent. All
activities must be in compliance with ISO standards and company guidelines.


LIST OF RESPONSIBILITIES:

• Collaborates with hiring managers to understand the needs and roles to be filled;
  reviews job descriptions for vacancies.
• Assists with the development and revision of specifications and job descriptions
  for selected positions.
• Reviews manpower requisitions and employment applications to match applicants
  with job requirements
• Identifies the most effective methods for recruiting and attracting candidates.
• Drafts recruitment advertisements; posts and/or places ads in the most effective
  digital and/or print media for open positions.
• Coordinate with various agencies for posting of job advertisements.
• Identifies appropriate candidates and assesses their qualifications through review
  of their resumes, interviews, and other forms of communication.
• Connects qualified candidates with hiring managers.
• Maintains contact with candidates to keep them apprised of the status of their applications.
• Provides advice to hiring managers regarding salary negotiations with final
  candidates.
• Facilitates contacts by creating and maintaining a presence in the
  technical/industry community and marketplace.
• Performs required background checks and reach out to previous employers to
  determine the accuracy of applicant information.
• Ensures proper onboarding for new hires and the necessary paperwork is
  completed promptly and accurately
• Actively work toward building a diverse and qualified tech team to support the
  organization
• Performs other related duties as assigned.

REQUIRED KNOWLEDGE:

• Clerical — Knowledge of administrative and clerical procedures and systems
  such as word processing, managing files and records, stenography and
  transcription, designing forms, and other office procedures and terminology.
• Administration and Management — Knowledge of business and management
  principles involved in strategic planning, resource allocation, human resources
  modeling, leadership technique, production methods, and coordination of people
  and resources.
• English Language — Knowledge of the structure and content of the English
  language including the meaning and spelling of words, rules of composition, and
  grammar.
• Computers and Electronics — Knowledge of MS Office suite and other
  collaboration and office productivity platforms.
• Customer and Personal Service — Knowledge of principles and processes for
  providing customer and personal services. This includes customer needs
  assessment, meeting quality standards for services, and evaluation of customer
  satisfaction.

QUALIFICATIONS:

• Educational Background

• • Must be a college graduate of Psychology, Human Resources, information
    technology or a technical field

• Previous Work Experience

• • Bachelor’s degree in Marketing, Psychology, Human Resources
  • Must have at least four (4) years of experience in handling IT technical
    positions
  • Experience in the continual development of talent pipelines and sourcing
    potential candidates

Apply Now