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Life at ITG

The heart of ITG is PEOPLE- the employees, the clients, the partners, the principals- each one is part of the bigger picture. We make sure that no one gets left behind as we journey towards digital transformation and innovation. Our aspiration is to see each one thrive in their respective scope carrying the values that matter most.

CAREERS PAGE-graphics-04 (1)

We want to overemphasize that customer service is ultimate and is most important to us. The call of venture together is to work alongside with our customers, employees to build solutions that solves customer problems. It is a call… to work collaboratively with the intention of co-creating solutions with our partners and customers.

CRIS GAMBOA, President & CEO

Recent Job Openings

FULL-TIME POSITIONS

Job Description:
  • Proactively resolve customer satisfaction issues.
  • Conduct technical demo.
  • Assure that technical presentation materials are aligned to the solutions concept, offerings and clients’ technical fact sheet.
  • Assist presales consultant on technical requirements scoping.
  • Assist presales consultant in providing realistic and accurate work estimates when needed.
  • May provide oversight to other coordination resources as required.
  • Work with solutions consultant to elicit high-level requirements and capture business needs.
  • Assess the risks of various solutions and prioritizes competing business demands.
  • Lead requirements analysis and verification, ensuring that business requirements needs/objectives and opportunity-defined goals are met.
  • Lead investigation of alternative operational models (including financial analysis, organizational structure and workflow documentation) that supports effective decision-making.
Qualifications:
  • Bachelor Degree in business, commerce, accountancy, finance, computer science, information technology, or engineering.
  • Preferably CPA, or with other industry-standard certification.
  • Must have at least 3-5 years of work experience in implementing IT product, services or solutions; Experience on its practice area
  • Experience on business process analysis and / or system design architecture
  • Translate requirements into technical specifications/design, and conducts design reviews with both user and technical personnel.
  • Demonstrated ability to model data and processes.
  • Adept in implementing process change and producing supporting documentation, documenting and executing test scripts experience,
  • Adept in writing business functional and non-functional requirements documents.
  • Adept in the design of technical-based solutions.
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Job Description:
  • Maintenance of our client’s new website after being trained as a web administrator, coordination of needed website support for the client’s project websites.
  • Coordinating the migration of websites and databases hosted in an in-house server to cloud hosting.
  • Constantly checks or evaluate website performance, loading time, memory consumption and website traffic
  • Evaluate the structure and content. The web administrator will basically set the standard for both graphics and contents.
  • Knowledgeable in AWS Administration or any Cloud Services experience especially in the Web Migration side from server to another server.
Qualifications:
  • Bachelor Degree in business, commerce, accountancy, finance, computer science, information technology, or engineering.
  • 2-3 years experience in using AWS or any Cloud Services
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Job Description:
  • The Service desk engineer is responsible for the successful implementation and deployment of technically complex product solutions in the client environment. He/she performs completion of incident tickets and service requests
  • Performs configuration of supported devices and systems
  • Performs incident and service management
  • Acts as clients’ technical advocate within the company; promotes thoughts and ideas that contribute towards a more efficient and productive implementation of the products for the client
Qualifications:
  • With at least (1) year experience; fresh graduates are welcome to apply
  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses
  • With good communication skills
  • Good client-facing and phone skills
  • Sociable, proactive, team player
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Business Development Manager is responsible for penetrating industry-specific accounts and creating new business. They are expected to develop and nurture relationships with clients to ensure their needs and expectations are met. They have intermediate knowledge, skills and experience necessary to carry-out the tasks at their position level.

Sales and Account Management:

  • Lead generation/Nurturing Qualification or Identification of Account Opportunities Conversion of leads into sales Accounts segmentation Industry identification Client communication Client presentations Development of new business Effective conversion of prospects to accounts

Client Consultation:

  • Client problem/needs analysis Proposal creation appropriate for the requirement of the client

Client Information and Awareness:

  • Responsible for understanding the clients’ organization and structure Maintains and update client record and update, news and changes Communicates, monitors and ensures proper billing and accreditation procedures

Executive Reporting:

  • Logging of activities and reports in CRM Pipeline and funnel reporting Annual and Monthly reporting Profit and Loss Generation and Submission

Organizational Alignment:

  • Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value Enlist the support of technical specialist, implementation resources and other management resources

QUALIFICATIONS

  • Minimum 5 years of sales experience in business-to-business sales environment

  • Must be able to demonstrate a good understanding of the job and an enthusiasm for working within a sales and marketing department

  • Experience of working in a customer facing role will be advantageous, as well as experience of handling finances ad working within a strict deadline

  • Has an understanding of organization structures and roles

  • Has account management and relationship building skills

  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses

  • Graduate of Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce or any business-related courses

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Job DescriptionThe Implementation Engineer is responsible for the successful implementation and deployment of technically complex product solutions in the client environment. He/She regularly exercises discretion and judgment while performing the duties and responsibilities of the job.
  • Acts as clients’ technical advocate within the company; promotes thoughts and ideas that contribute towards a more efficient and productive implementation of the products for the client
  • Creates detailed technical checklist and processes that needs to be followed for the implementation in the new client environment, or version upgrades or request for changes and incident management of the product solution in an existing client environment
  • Analyzes client business rules and effectively communicates them to development, quality assurance, documentation, support and other individual or teams
  • Submits reports and/or suggestions to the Project Manager to optimizing the product solutions or improving processes of deployment and implementation
  • Consistently delivers high-quality services to our clients
Qualifications:
  • Graduate of any 4-year course or college degree, preferably BS IT, BS Computer Science, BS Computer Engineering or any IT – related courses
  • With excellent customer service, communication skills both written and verbal
  • Ability to interface with all levels of management
  • Excellent planning abilities
  • Experienced in the use of CRM tools and other productivity tools is a plus
  • Must have at least 2-3 years of work experience in implementing IT products, services or solutions
Apply Now

Job Description:

The Pre-Sales Consultant is responsible for helping our clients reform their operations and support their business by providing intuitive guidance. He/she will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. The consultant must have a broad knowledge of the many facets of business pertaining to his assigned domain or industry.

  • Responsible for Bid (RFI/RFP) Response, solution scoping, solution design & Bid Process
  • Define and Build a strong, winning Estimation/solution that addresses the pain-points by translating a strong understanding of the customer Business context
  • Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities et al) to ensure timely and high-quality proposal submission
  • Lead and Contribute to the design, development, and implementation of winning technical Estimation/solutions for customers to introduce and establish new technology solutions into their business and business processes
  • Strong contribution to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities
  • Creation and maintenance of an effective knowledge management system to support all the phases of the opportunity lifecycle.
  • Mapping clients’ requirements and coordinating in implementing processes in line with the pre-set guidelines.

Qualifications

  • 3-5 years of Presales experience
  • Has strong knowledge with ERP/Enterprise it Infrastructure/Business Management Solutions/Enterprise Database/Data Analytics/IT Management/Business Intelligence

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Job Description

The Product-Focused Marketing Specialist is responsible for supporting the Head of Marketing and Regional Chief Marketing Officer; Regional Technology Manager in providing copy, content and administrative support: from lead database management and verification to marketing and promotional materials and event management, strategic management. He/ She is tasked to implement strategic business plans to meet both principal and ITG targets. He/she is expected to be creative, proactive, organized and has the drive to deliver results and meet deadlines to meet the revenue target. He or she must be able to multi-task and deliver multiple projects and requirements across the regional scope.


Qualification:

  • Minimum of 4 years related experience on this job
  • Bachelor’s degree in Business Administration/Management – Marketing, Economics
  • Social Media / Digital Design / Collateral Design / Event Management/ Analytics skills is a plus
  • Solid computer skills, including MS office other design software
  • Social Media Skill Savvy is a plus
  • Basic Knowledge of Sales and Marketing
  • Analytical skills with a goal-oriented attitude

Apply Now

Job Description

Marketing Specialist: Content and Trade Marketing Strategist is assigned to research, create content to tell the brand story in a compelling way that offers value to your potential clients, builds their trust in the brand, and moves them into action to interact with the brand. The position focuses on content planning, development, design, production, analysis, management, and measurement. He/She is responsible for establishing an organization’s editorial voice and determining content needs, channel selection, and distribution.

  • Understand the full marketing mix with a solid foundation on creativity/ timelines and ROI.
  • Familiar with ways to analyze market data, research, and customers’ behavior.
  • Able to create spreadsheets and analyze quantitative data on customer behavior and performance metrics thru quarterly customer satisfaction surveys and /or other platforms available.


Qualifications:

  • Minimum of 3 years related experience
  • Bachelor’s degree in Communication Arts, Journalism or other related courses
  • Extensive Business and Creative Writing Experience (B2B), Technical Content is a plus

 

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Job Description

The Marketing Specialist for Creatives Development is responsible for supporting the Marketing Manager; Technology Managers and other Department Heads in providing creative and administrative support: from lead database management to creative design for marketing and promotional materials. He/she is expected to be creative, proactive, organized, and has the drive to deliver results and meet deadlines at a given amount of time. He or she must be able to multi-task and deliver multiple projects and requirements.

Qualifications:

  • Bachelor’s degree in Multimedia Arts, Fine Arts, Digital Arts, Advertising

  • Creative Design Skills

  • Minimum of 3 year related experience

  • Knowledge of CRM tools and other productivity tools

  • Strong verbal and written communication skills

  • Able to use creative tools like: Photoshop, Illustrator, and InDesign

  • Solid computer skills, including MS office other design software

  • Social Media Skill Savvy is a plus

 

Apply Now

Careers Form

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Send your resume to:
recruitment@itgroupinc.asia

and indicate the position that you want to apply in.