Mary Joy: Rather than surrendering to setbacks or frustration, I tackle critical challenges with unwavering determination and innovative thinking. I actively engage with my team, leveraging their expertise and collectively exploring various solutions. I remain steadfast in pursuing our shared goals, adapt to adversity with resilience, and am willing to exert additional effort whenever needed to surmount obstacles.

Renz: I’m deeply passionate about sharing my expertise in technologies and solutions, which drives me to go above and beyond, especially during user training sessions where I strive to add a personal touch. Overcoming challenges in user adoption requires not just my passion but also collaborative efforts within our team to ensure we successfully achieve such crucial milestones. 

Nurul Iman: When I joined, ITG had only a few projects with a little manpower, and the workflow and rules were [a bit] ambiguous. From there, I felt the need to help and develop things even with limited resources and a diverse work culture. I started by understanding the existing culture, trying to propose some ideas even though it was quite challenging, and trying to make changes with support from my surroundings. One thing I always remember, quoting from Vivian Greene, “Life isn’t about waiting for the storm to pass. It’s about learning how to dance in the rain”, which motivated me to take action and deal with problems and situations. 

Abu: As ITG provides solutions for the customer, one notable example is when we have to deliver new technology solutions to the customer. The effort of learning new technology became exciting because it was so interesting and challenging [at the same time]. From there, when the project was successfully completed, it became an even more enjoyable experience. 

Endrea: One challenging situation I faced in ITG was shifting my target market from Malaysia to the Singapore market. It was tough [at first] as I have no reference and experience working in this market. So, I started from scratch with a lot of research, tried different channels, ran marketing campaigns, and connected agencies for outbound leads. While building the pipeline for Singapore, I also support Malaysia’s new sales reps for prospecting. What motivates me to keep going is to have faith that good things will happen and to build up teammates with the knowledge I have. 

Kuncoro: In the realm of technology, there are often instances where challenges arise that require going the extra mile. It could be when the project has a tight deadline and resources are constrained, however, even with all the limitations, one shall never bow down to any circumstances and keep pushing towards the end goal. Tough times never last, but tough people do [as the saying goes]. To overcome these challenges, I rely on a combination of problem-solving skills, technical and functional expertise, understanding the audience, and working interdependently with my team. Lastly, effective communication will deliver a clear message that will help us bridge the technology among stakeholders, fostering collaboration and relationships to clear roadblocks ahead of time.

One of the most important things is to always work objectively with a positive attitude, an open mindset, and a willingness to advance. Learn from mistakes and move forward relentlessly, as there is a saying, “Attitude, not Aptitude, will determine your Altitude.” 

Also read: IT Group, Inc. Inspires Inclusion for Women